Privacy Policy

Vintage Finance respects your privacy and is committed to protecting the personal information that you share with us through our website.

This Privacy Policy explains how we collect, use, store, disclose, and protect the information provided by visitors and applicants using our website.

By accessing or using this website, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you submit an enquiry or loan application through our website, we collect only the information that you voluntarily provide in the online application form.

This information may include:

• Full Name
• Mobile Number
• Email Address (if provided)
• Residential Location / City
• Employment Details
• Monthly Salary
• Loan Amount Required
• Any other information requested in the application form

We do not collect or require customers to upload identity documents, KYC documents, bank statements, salary slips, or any other supporting documents through this website.

Our website may also automatically collect limited technical information such as:

• IP Address
• Browser Type
• Device Information
• Operating System
• Date and Time of Visit
• Website Usage Information
• Cookies and Similar Technologies

2. Purpose of Collection

The information collected through our website is used to:

• Process your enquiry or loan application.
• Assess your preliminary eligibility for our loan products.
• Contact you regarding your application.
• Respond to your queries.
• Improve our website and customer experience.
• Prevent fraud and misuse of our services.
• Comply with applicable legal and regulatory requirements.

If your application proceeds beyond the initial online enquiry stage, additional information or supporting documents may be requested separately by our authorised representatives during the loan processing and verification process. Such documents are not collected through this website.

3. Use of Personal Information

Your personal information may be used for:

• Contacting you regarding your enquiry or application.
• Processing and reviewing your application.
• Providing customer support.
• Internal record keeping.
• Improving our products and services.
• Meeting legal, regulatory, and compliance obligations.

We do not sell, rent, or trade your personal information to third parties.

4. Sharing of Information

Your information may be shared only where necessary and permitted under applicable law, including with:

• Regulatory or Government Authorities.
• Credit Information Companies (where applicable).
• Service providers engaged to support our business operations.
• Technology partners assisting in the operation of our website.

Any such sharing is carried out only for legitimate business, operational, or legal purposes.

5. Data Security

We maintain appropriate administrative, technical, and organisational safeguards to protect your personal information against unauthorised access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of transmission over the Internet or electronic storage is completely secure. Therefore, absolute security cannot be guaranteed.

6. Cookies

Our website may use cookies and similar technologies to:

• Improve website functionality.
• Remember user preferences.
• Analyse website traffic and performance.
• Enhance user experience.

You may disable cookies through your browser settings. However, some features of the website may not function properly if cookies are disabled.

7. Data Retention

We retain personal information only for as long as necessary to:

• Process enquiries and applications.
• Provide our services.
• Meet legal and regulatory obligations.
• Resolve disputes.
• Maintain business records.

8. Third-Party Websites

Our website may contain links to third-party websites for your convenience.

Vintage Credit & Leasing Pvt. Ltd. is not responsible for the privacy practices, content, or security of external websites. Users are encouraged to review the privacy policies of such websites before sharing any personal information.

9. Customer Rights

Subject to applicable law, you may request:

• Access to the personal information we hold about you.
• Correction or updating of inaccurate information.
• Clarification regarding the processing of your personal information.

Such requests may be made using the contact details provided below.

10. Grievance Redressal

If you have any concerns regarding the collection, use, or handling of your personal information, you may contact our Customer Support.

Customer Support

Email: support@vintagefinance.in

Phone: 9899055381

If your concern remains unresolved, you may escalate it through the grievance redressal mechanism available on the Complaints & Grievance Redressal page of our website.

11. Changes to this Privacy Policy

Vintage Credit & Leasing Pvt. Ltd. reserves the right to modify or update this Privacy Policy from time to time.

Any changes will become effective immediately upon being published on this website. We encourage users to review this page periodically to stay informed about how we protect their information.

12. Contact Us